Build Exceptional Customer Service.
Never leave an issue unaddressed with Service Desk. Here is a service ticketing tool that you will need to raise service requests for internal and external projects. Bring accountability to the core of your business.
Your checklist matches ours
- Create Service Ticket
- Assign Ticket to Resources
- Define Priority
- Report Bugs & Enhancements
- Internal & External Project-based Ticketing
- Send Service E-Mails
- Initiate Video Meeting
Features
Help Desk
Raise customer support tickets and track them to the resolution. Assign people, set up priority, and do much more.
Bugs & Enhancements
A testing tool that helps raise bugs & enhancement tickets related to your project. Assign people, set up priority & track it to the resolution.
Not just a HR Software! Here is a single subscription for your entire Business
Enterprise
- Add User as you like
- HRMS
- Timesheet & Payroll
- Project Management
- CRM
- Accounting & Finance
- Employee Monitoring
- Video Meeting
- Manage Relations
FAQ
A user is an employee added to the platform. Client and vendor if given login access are also considered as a user.
Every add, update, delete including every file upload, download, delete & view are considered as transactions in ORGTraq.
No, you need not provide any credit card details to access the free Sign Up.
Yes, sure you can book an online demo as per your schedule, and one of our teammates will be happy to show what ORGTraq can do for you.
There is no limit to the number of users you can add to your account. Anyhow, the Startup plan has a limit of 5 Users.
No, the package includes all features in it. However, a super admin user in your account can enable or disable a feature according to the user's work role.
ORGTraq is a cloud-based software. You can simply access the software online and log in to your account using the login credentials. However, the employee monitoring will need an application to be installed. You can install the ORGTraq employee monitoring software from the install button available after logging in.
Every file that is uploaded into the account is considered as document storage.
We may not do customized software but, we will do our best to accommodate your needs into the software.
Your data is safe with 128-bit encryption and a 99.9% uptime guarantee. View More
Yes, we back up your purchase with a pro-rated basis free cancellation & no questions asked policy.
We accept all UPI, Wallets, Credit Card, Debit Card & Net Banking methods for payment.
You can add a user by adding an employee from the "Manage Employees" section on your dashboard.
Yes, you can always upgrade your account from a Startup (Forever Free) plan to an Enterprise plan. In order to upgrade, renew & buy users from the dashboard you can go to Settings>System Administration>Plan Details.
Have more queries? Please Call us at 08069252400
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